10. Key decisions and key roles (PDF, 59.8 KB)
11. Defining the allegations (PDF, 65.6 KB)
12. Setting the terms of reference (PDF, 61.4 KB)
13. Choosing an investigator (PDF, 73.7 KB)
14. Appointing and oversighting the investigator (PDF, 53.3 KB)
15. Procedural fairness (PDF, 59.2 KB)
16. The 'hearing' rule - telling the respondent (PDF, 74.7 KB)
17. Planning an investigation (PDF, 48.8 KB)