We handle complaints in confidence and protect personal information from unauthorised access, in accordance with the Integrity Commission Act 2009 (Tas).
If we decide to refer your complaint to another agency, we may share your personal details with that agency. If you do not want this to happen, you can choose to have your details withheld when submitting a complaint.
All of our complaint handling activities, including triage, assessments and investigations, are conducted in private, unless otherwise authorised by the CEO.
All Commission staff are bound by strict confidentiality requirements and subject to national security vetting and background checks.
When we receive your complaint, it becomes a confidential record. We are responsible for the security of your complaint documentation from this point.
All information you provide is treated in confidence.